Through round the clock monitoring, each Internet connection end point is managed and maintained by BIT NOC 24x7x365. A CPE will be provided, together with a 3G/4G backup.
This CPE provides load balancing and link redundancy to ensure link uptime is assured in an event that the primary fixed line is down.
Partnering with Telekom Malaysia, we provide with top of the class Managed IPVPN (IP Virtual Private Network) connectivity to customers for higher performance, line stability and data security. This managed private network connects all the branches to the HQ specifically for internal applications, and is fully monitored by BIT NOC on a 24x7x365 basis.
This package consists of:
As an extension of the Managed Internet package, we provide an integrated Internet Security solution for HQ & branches to take care of end point protection. With a NGFW (Next Generation Firewall) device, this all-in-one solution provides complete protection for HQ & branches. All security events are monitored by our certified Security Analysts.
Features of the package includes:
This services can provide early detection when users start experiencing slow access to their application because we proactively monitor end-to-end user experience of enterprise-wide application, server, network and Voice over IP (VoIP) performance. We are able to recognize, characterize, troubleshoot, and communicate details of how applications and services perform as they transit the network.
Managed E2E (End-to-end) can provide clients with complete outsourcing services. By outsourcing, clients can transfer portions of work to outside firms like us, thereby realizing higher efficiency, relevant subject matter expertise and reduced costs while channelizing focus on the core competencies, rather than conducting the tasks internally.
The outsourcing activities may include daily operations of IT related services such as IT operations and support on application, IT infrastructure, Help Desk, hardware and data center.
Managed E2E Outsourcing